Guarantee Policy

Our Commitment to Quality and Trust: At dieselegrdelete.com, we recognize the significant investment you make in your vehicle. In a market often marred by subpar products and services, our mission is to uplift the community’s reputation through trust and quality. We are dedicated to delivering on our promises and ensuring your complete satisfaction. Discover more about our values at Our Values Page.

100% Satisfaction Guarantee: Since our inception in 2016, we’ve been committed to your satisfaction. We proudly offer a 100% Satisfaction Guarantee on all vehicle components and accessories purchased from us.

What Does Our Guarantee Include?

• Warranty: We offer a warranty on all our vehicle components and accessories, ensuring they meet your expectations.
• Issue Resolution: If there’s a problem with your order, we will rectify it at no cost to you or replace the components free of charge.
• Lifetime Support: We provide lifetime assistance with repairs for parts purchased from us. This includes short email/video tutorials for DIY repairs or support at our repair facilities.

Automatic Coverage: Every truck parts purchase from our shop is automatically covered by the dieselegrdelete.com Guarantee Policy upon checkout. No refund request or minimum order value is required for this coverage.

Unique to dieselegrdelete.com: Many vendors shy away from such guarantees, citing product nature or security concerns. We stand apart by ensuring satisfaction, even offering support for repairs – a service rarely found elsewhere.

Quality Control Process: Our vehicle parts undergo a stringent quality control process, including visual and video inspections for manufacturing defects. A representative from DPF-delete physically verifies each item at the plant. We ensure that any issues are resolved before dispatch, offering a double-check guarantee.

How to Avail the Guarantee: Upon receiving your vehicle component, inspect it thoroughly. If you find any issues or damages, contact us within 24 hours with detailed information, photos, or videos of the problem. This initiates the resolution process.

Coverage for Used Truck Parts: We cover exchanges or repairs for parts in “new” and “unused” condition. While returns or refunds are not possible for used parts, we offer repair assistance. Contact our customer service team for arrangements.